66 bit allows you to update your personal information and change your mobile number, but there are some restrictions and verification processes for security reasons. Steps to update profile information: (1) Log in to your 66 bit account and click your profile icon in the top right corner. (2) Select "Account Settings" or "My Profile". (3) Go to the "Personal Information" tab. (4) Edit the information you want to update - address, date of birth, preferred currency, etc. (5) Click the "Save Changes" button. (6) 66 bit will send a verification code to your email or mobile - enter this code to confirm. Important note: Your 66 bit name (real name) cannot be changed because it has been verified against your identity document. If you registered with the wrong name, contact the 66 bit support team and submit your identity document. Steps to change or add a mobile number: (1) Go to 66 bit "Account Settings" > "Security" section. (2) Find the "Phone Number" section. (3) Click the "Change Phone Number" button. (4) Enter your new mobile number. (5) 66 bit will send an OTP to your old number (if you have one) - enter it to verify. (6) Then 66 bit will send an OTP to your new number - enter it and confirm. (7) Your new mobile number is now linked to your 66 bit account. If you've lost your old mobile number or can't access it: (1) Contact the 66 bit support team via live chat, email (
[email protected]), or phone (01800-000-000). (2) You'll need to verify your identity - 66 bit will ask for your name, email, account details, and possibly a photo of your ID card or passport. (3) After verification, 66 bit support will manually update your mobile number. This process typically takes 24-48 hours. Why 66 bit requires verification for information updates: For security - so no one can change your 66 bit account information without your permission. Fraud prevention - to prevent multiple account creation or identity theft. Regulatory compliance - 66 bit follows licensing requirements and KYC (Know Your Customer) rules. Tips: Always keep your 66 bit information up to date to avoid withdrawal or verification issues. Maintain access to your email - 66 bit sends important notifications and verification codes via email. Update your mobile number on 66 bit before losing or changing it.